Digital Mailroom at Optimco

Eliminating backlog and reducing record handling times at Optimco Flemish insurance company Optimco works with over 1,200 independent insurance agents on a daily basis. It manages about 160,000 contracts for 115,000 customers, which means a lot of back and forth communication. At Optimco, everyone is treated like a winner and friendly, personal communication is very… Continue reading Digital Mailroom at Optimco

Intelligent data capture [Whitepaper]

An easy way of ensuring compliance when communicating with your customer Getting correct customer data into the right systems is an immensely crucial and often time-consuming process for many companies. Either because information reaches them on paper or because electronic communications are unstructured. Intelligent data capture, where information is extracted via AI, is the way… Continue reading Intelligent data capture [Whitepaper]

Why you should have an Intelligent Digital Mailroom? [Whitepaper]

Are you keen on improving your own operational excellence? Would you like to offer your customers a better experience and improve responsiveness to your inquiries? Then digitally transform your mailroom with artificial intelligence and machine learning. In our white paper, we explain why you should consider an intelligent digital mailroom. Soon you’ll take the first… Continue reading Why you should have an Intelligent Digital Mailroom? [Whitepaper]

5 ways digital transformation impacts the industry

The role of digital technology is changing rapidly. In the past, it was only a driver of marginal efficiency. Today, it is a facilitator for innovation and disruption. Digitalization causes far-reaching transformations from your mailroom and customer onboarding to various other aspects of business, enabling new opportunities for value creation and at the same time… Continue reading 5 ways digital transformation impacts the industry

Why Insurance Companies should go digital and best start with their mailroom

For a time now sectors as diverse as entertainment, travel and retail have been seeing the disruption a new digital player with knowledge of new technologies can cause.  The product designs are generally newer and better. Traditional companies are already feeling the impact but so far most insurance companies have not.  The latter have usually… Continue reading Why Insurance Companies should go digital and best start with their mailroom