Insurance Industry:
Less Manual Classification
More Automation & Compliance
Use the power of AI to collect, organize and archive
insurance-related documents in compliance with the law
There are two vital things to follow in the insurance business—constant regulation updates and dynamically growing expectations of your customers.
You need advanced, law-compliant digital solutions to keep track of both.
Through their implementation, you will also improve the experience of those you need the most—your employees.
Archiving all customer communication
with options for dispatching.
How can you get legal proof of the
All our solutions are based on strong knowledge of the MiFID II regulation and fully comply with this law.
Document Collection: The tedious document collection should not be your people’s job. Let AI send your customers the upload requests, then automatically extract the data you need.
See how we helped Federale Insurance to classify incoming communications of all kinds by implementing our AI and machine learning solutions.
An EU regulation to modernize the e-Commerce Directive regarding illegal content, transparent advertising, and disinformation.
These are the most common use cases for using ML-based automated tools in the Insurance industry.
Requesting information from your customers
Requesting documents from your clients gets much faster after implementing automation solutions. No matter what kind of details you need to process the claim, you can make it easier for your customers to provide you with their data. Send them automatic requests to upload the data and once you receive them, connect them directly with the specific customer case. Collecting documents using our Document Collection tool is secure and allows you to reach process automation results of over 95%.
Automated data extraction helps you reduce the time you spend processing claims-related documents. Docbyte solution can read data from any incoming documents and pick the ones that are vital for your further processes. No need to go through claim requests manually and re-write data from them to e-mails or spreadsheets. Our machine learning-based tool, Document Classification and Extraction, can turn information from any type of document into structured data.
Automation tools from Docbyte can not only analyze data on the incoming documents but also send these data (or the documents themselves—such as claim forms) to the specific department or people. There is no need for extra effort to receive and sort the incoming data—this is our tool’s job. Plus, since it is constantly learning, it understands the data regardless of the template they are filled in. Digital Mailroom automates all the incoming information in real time.
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