European ambitions for RegTech software that helps banks to comply with AML regulations

Know Your Customer - reliable business concept, bright text message on black board

Press release The Ghent-based software company Docbyte, set up by the economist Frederik Rosseel, launches the Amazon-hosted cloud software ‘ID Capture and screening’ this month as a separate product on the market. They are focusing this solution for compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering”) on banks, insurers, leasing companies and lenders… Continue reading European ambitions for RegTech software that helps banks to comply with AML regulations

The moment Digital Onboarding moved from Salestech to Regtech

Digital Onboarding from Salestech to Regtech

Guest blog by Rik Coeckelbergs. Three years ago, Docbyte’s CEO Frederik Rosseel took the stage at The Banking Scene’s first conference. He presented a use case of our mobile Digital Onboarding solution. There was no reference to compliance or regulation whatsoever. It was a presentation on digitalization, innovation and mobile experience. Docbyte didn’t even call… Continue reading The moment Digital Onboarding moved from Salestech to Regtech

Intelligent data capture [Whitepaper]

Intelligent Capture

An easy way of ensuring compliance when communicating with your customer Getting correct customer data into the right systems is an immensely crucial and often time-consuming process for many companies. Either because information reaches them on paper or because electronic communications are unstructured. Intelligent data capture, where information is extracted via AI, is the way… Continue reading Intelligent data capture [Whitepaper]

When you put a robot at the helm of automation

RPA in Banking

From Robocop through the Terminator to cute little WALL∙E, robots often appeal to the imagination. So, adding robots to process automation can get many people excited. Robotic Process Automation or RPA is definitely a growing trend. But is it really the future of the banking industry or is it just a fad destined to wither… Continue reading When you put a robot at the helm of automation

Artificial Intelligence, the key to happy customers in banking

Customer service in banking, happy customers

Once in a while, transformative technology comes along that thoroughly shakes up the foundations of business. The internet was one of these global game-changers, and now Artificial Intelligence (AI) is gearing up to do the same. With rising customer expectations and needs, AI can help the banking industry retain and attract clients in an increasingly… Continue reading Artificial Intelligence, the key to happy customers in banking

Docbyte is part of the biggest community of Fintechers in Belgium

Fintech Belgium asbl/vzw is the Federation, non-profit organisation, by and for FinTechs in Belgium. Created in 2015, it is the first and biggest community of Fintechers in Belgium and it gathers financial professionals, startup entrepreneurs and investors, who are interested in discovering and discussing disruptive business models and new technology for the financial services industry. Docbyte is now… Continue reading Docbyte is part of the biggest community of Fintechers in Belgium

9 steps to successful Digital Customer Onboarding [Whitepaper]

Digital Onboarding

The fight for a new customer has never been more difficult or costly. Research reveals a global increase in overall customer willingness to change banks or insurance companies. This is particularly true for the Millennial segment, who have only known a digital world. They understand how easy it is to switch loyalties and don’t see… Continue reading 9 steps to successful Digital Customer Onboarding [Whitepaper]

Digital customer onboarding, are we there yet?

Paper onboarding

Consumers love e-commerce. Its exponential growth is proof that the ease-of-use and flexibility it provides are appreciated by the majority of us. E-commerce vendors in the retail world have been fine-tuning their customer experience in such a way that buying online becomes natural and fast. But what about other businesses (such as banking and insurance)… Continue reading Digital customer onboarding, are we there yet?