Collect data from different channels
A smarter, faster way to handle incoming information and direct it to the right workflow.
Speed is essential to any business. When incoming communication processing is slow, it increases the time it takes you to respond to potential clients and partners. Can you trace incoming documents and verify that they were delivered to the right people in your organization? Is incoming mail properly handled when your staff are on vacation?
Sound familiar? Then it might be time to turn your mailroom into a digital mailroom. In the digital mailroom, every piece of mail is scanned with OCR technology, enabling intelligent capture and auto-classification to turn unstructured information into structured content. Using AI and NLP for auto-learning and deep learning, Docbyte’s solution acts as a communication hub. It speeds up the mailroom process. Whether it’s a letter, a fax, or an email, information reaches its final destination faster, improving productivity for you and your staff. You get all the time-saving benefits of mailroom automation and are freed up to focus on business goals like meeting the deadlines and improving customer service.
The digital mailroom flow
The information is automatically classified
Important data points are isolated and extracted.
Compare the data with the database
Divide the data based on previously defined rules
Answer the customer automatically or manually
Business benefits of a Digital Mailroom solution
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“Even without comparison to other parties. We resolutely chose Docbyte because we trusted their expertise to fulfil this project quickly and accurately, based on their experience and references.”
“The feedback we received from the pilot project users is overall very positive. The benefits that came across most frequently were: ease of use, gain of time, productivity increase, more focus on the core job and less frustration.”
“We were looking for a system that should really be intuitive. A non-trained co-worker should be able to sit at a desk and use it straight away, because then we know that we have a user-friendly system that will really help to improve our services towards our stakeholders”
“Working digital is more secure: digital files are on various servers, while paper files were at risk from fire, water damage… However, the most important advantage of all was the time-saving.”
“Choosing Docbyte’s Electronic Patient Archive in combination with their Application Retirement solution was, for AZ Alma, a deliberate and future-oriented strategic decision.”
“The solution for our invoice management system not only generates substantial savings, it also allows our staff to concentrate on their core duties. A clear win-win.”