Make customer acquisition a breeze
Never again let your customers wait, thanks to our digital onboarding. They expect a modern and quick – almost instant – experience when they open an account or apply for a service. With clever use of intelligent technologies such as machine learning, we reduce the time spent on onboarding from days to minutes. Moreover, our solution improves overall regulatory compliance (KYC and AML) and is available in a fully modular and customizable package.
Better onboarding with our product
Secure and compliant onboarding
Our software is secure and fully compliant with GDPR and eIDAS. Numerous security features protect your customers, such as fraud detection and prevention, biometric analytics and secure contract signing. Anti-money laundering (AML) using AI, machine learning and human expertise prevent fraud.
Speed things up with intelligent capture
Reduce the time spent on critical, but slow processes from several days to just a few minutes, allowing you to handle a higher throughput. Digitization from the get-go with intelligent capture (IC), automation with artificial intelligence, real-time connections with your systems and more, eliminate repetitive administrative work.
Get happy customers
Extract and process data in real time to give your customers the service and experience they deserve. You can process their information on the spot by having your customer take a picture of the necessary documents via their smartphone or tablet, or by uploading their identity documents to a webportal. Plus your customers don’t have to come to the branch anymore!
Our digital onboarding in numbers
20
times more customer touchpoints per year without increasing capacity
80 %
reduction in administrative handling costs
300
times faster to approve a commercial bank loan
Happy customers
Want to get a leg up on the competition with a silky smooth onboarding experience?
We’d be happy to show you how with our digital onboarding solution, in a demo. More of the bookish type who does some research first? Download our white paper instead.
What our digital onboarding can do for you
Offer a multi-channel approach
Application forms, KYC verification, approval, signing and more – we ensure customers can (re)onboard from a myriad of devices on the go, either through an app or web interface. The same goes for the back-end system attached to our solution. It’s a mobile-first world after all.
Risk assessment
Know who you are dealing with when doing your customer due diligence, thanks to high-quality and accurate Know Your Customer data. We use advanced technology such as face recognition, biometric verification, liveness detection and more to ensure your customer is the document owner. Live capture prevents impersonation and can be used to maintain and match against multiple face watch lists.
Sign securely and digitally
Using Qualified and Advanced Electronic Signatures (QES and AES), we ensure you fulfill even the most stringent legal requirements. Signatures are legally binding at different levels of security, such as itsme, sms, fingerprint scan and more.
Enforce and manage business rules
Create and easily manage one library of business rules, which can then be applied wherever needed. In this way, you can enforce several rules that reduce operation complexity and help you meet regulatory requirements, such as expiration notifications for sensitive data.
Track your customer journey
Interactive dashboards help track your different customer journeys. Visualize data from your processes and exploit it to create insightful reports. Use those insights to set up test projects, refine metrics and improve performance generally.
Docbyte, your ideal partner
Quick and easy thanks to our experience
Docbyte is no stranger to the world of automation. Thanks to our years of working on process automation, we know what challenges you face now and in the future. With this knowledge, we can implement your new solution at blinding speed and ensure that integration with your other systems is easy.
Ahead of the technology curve
While everyone is still busy understanding last year’s technological novelties, Docbyte is already on next year’s innovations. To achieve our dream of fully automated processes, we’re always one step ahead when it comes to innovative technology.
From first contact to signed contract
Your business process doesn’t end after filling in a form and neither do our products. Docbyte can help you automate and streamline your customer’s entire journey, from first contact to signing the contract.
In the cloud
Our solutions have got their heads in the cloud. So you can unlock all the benefits that the cloud offers for your automation. Pay for what you use, get unlimited computing power, reduce pesky maintenance, and much more.
