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CORRESPONDENCE MANAGEMENT

Manage and archive your Customer Communication in an effective way.

  • Centralised storage and for all your incoming and outgoing customer communication
  • Dispatch incoming communication to the right people or systems
  • Request missing information from your customers via the right channel
  • Easy integration with other systems
  • Reduce operational cost
  • Extend with qualified archiving
  • Enable Remote Work
  • Improve quality of service

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Correspondence menagement

Correspondence management

for knowledge workers

Why should you implement a

Correspondence Management System?

Remote Work

When all information is available digitally to your teams, including incoming paper mail and e-mail, this makes it possible for them to work remotely in a smooth and flexible way.

Enhance Customer Experience

Customers can be notified automatically when a communication has been effectively received, thus avoiding unnecessary touch-points. Also, customers can receive requests for additional information digitally or can access the information via a customer portal

Reduce Operational Costs
  • Reduce time for requesting customer documents
  • Eliminate internal paper mail and e-mail
  • Link and store correspondence directly to the customer file
  • Automate notifications
Improve Compliance

Make sure no information gets lost and store the versions that you received from or were sent to the customer in an unalterable way.

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Request a short technical session with one of our digital process automation and find out which solution works best for you.

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