Intelligent Document Processing
Artificial intelligence (AI) and machine learning (ML) are the new hot and trendy in technology. Yet AI has been around for a while. At Docbyte, we’ve been using rule-based AI to automate sorting documents into categories for our digital mailroom. As for ML, this is where things get interesting as potential benefits are huge for… Continue reading Lifting the veil: Uncovering the mysteries of Machine Learning
What is your digital transformation status? Has the Covid-crisis really brought us on the verge of a true digital transformation in operations? Not yet. There are still a lot of companies and organizations with internal processes that rely mainly on paper and manual labour. So, what is the true state of digital transformation in the… Continue reading What is your Digital Maturity?
The corona epidemic has made one thing abundantly clear: being able to work from home, in a safe environment, is key. Many companies are now making huge efforts in making this possible for their employees. However, in a highly regulated environment where the paper workflow still thrives, that’s easier said than done. You can’t transport an… Continue reading Teleworking in a regulated environment, is it possible?
Eliminating backlog and reducing record handling times at Optimco Flemish insurance company Optimco works with over 1,200 independent insurance agents on a daily basis. It manages about 160,000 contracts for 115,000 customers, which means a lot of back and forth communication. At Optimco, everyone is treated like a winner and friendly, personal communication is very… Continue reading Digital Mailroom at Optimco
An easy way of ensuring compliance when communicating with your customer Getting correct customer data into the right systems is an immensely crucial and often time-consuming process for many companies. Either because information reaches them on paper or because electronic communications are unstructured. Intelligent data capture, where information is extracted via AI, is the way… Continue reading Intelligent data capture [Whitepaper]
From Robocop through the Terminator to cute little WALL∙E, robots often appeal to the imagination. So, adding robots to process automation can get many people excited. Robotic Process Automation or RPA is definitely a growing trend. But is it really the future of the banking industry or is it just a fad destined to wither… Continue reading When you put a robot at the helm of automation
Once in a while, transformative technology comes along that thoroughly shakes up the foundations of business. The internet was one of these global game-changers, and now Artificial Intelligence (AI) is gearing up to do the same. With rising customer expectations and needs, AI can help the banking industry retain and attract clients in an increasingly… Continue reading Artificial Intelligence, the key to happy customers in banking
Are you keen on improving your own operational excellence? Would you like to offer your customers a better experience and improve responsiveness to your inquiries? Then digitally transform your mailroom with artificial intelligence and machine learning. In our white paper, we explain why you should consider an intelligent digital mailroom. Soon you’ll take the first… Continue reading Why you should have an Intelligent Digital Mailroom? [Whitepaper]
1. What is considered Personally Identifiable Information PII, as it is abbreviated, is any information that can be used to identify and locate a single person. This includes data which can be combined to identify an individual but can’t be used as such when it’s not combined. For example, a last name and a street… Continue reading GDPR: 10 things you need to know
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