Intelligent Process Automation

Intelligent process automation: what, how and why

Most of the time, business processes – for instance the internal…
RPA in Banking

When you put a robot at the helm of automation

From Robocop through the Terminator to cute little WALL∙E,…
Customer service in banking

Artificial Intelligence, the key to happy customers in banking

Once in a while, transformative technology comes along that thoroughly…
Open banking and fintech

Open banking: the peace treaty between FinTech and banks

Banks have traditionally been wary of opening up their processes…
Machine Learning

Lifting the veil: uncovering the mysteries of machine learning

Artificial intelligence (AI) and machine learning (ML) are the…
Archiving_Compliance

Six practical steps for creating a compliant archival system

Today, in the 21st century, digitization has penetrated every…
Advantages_Digital_Archive

What are the characteristics and advantages of a digital archive?

Since the beginning of the 21st century, the world has entered…
Digital_Archive

Your guide to a qualified digital archive

Information is an important asset for companies that is intertwined…
Digital_Archive

How does your organization respond to the digital archiving opportunities?

Since 2016, Belgium has defined a new legal framework for digital…
Paper_onboarding

Digital customer onboarding, are we there yet?

Consumers love e-commerce. Its exponential growth is proof that…
Compliant_Archive

Why you need an AIP to have an OAIS compliant archive

On the information management market, there are solutions that…
GDPR

GDPR: 10 things you need to know

1. What is considered Personally Identifiable Information PII,…