Digital customer onboarding, are we there yet?

Consumers love e-commerce. Its exponential growth is proof that the ease-of-use and flexibility it provides are appreciated by the majority of us. E-commerce vendors in the retail world have been fine-tuning their customer experience in such a way that buying online becomes natural and fast. But what about other businesses (such as banking and insurance)… Continue reading Digital customer onboarding, are we there yet?

Why you need an AIP to have an OAIS compliant archive

On the information management market, there are solutions that extract documents from an ECM, EIM or ERP system and store them in archiving databases. To fulfill the goal of value preservation, all archiving solutions need to document the lifecycle of the document and collect contextual information. What most of these solutions lack, is the creation… Continue reading Why you need an AIP to have an OAIS compliant archive