The challenge of Compliant Document Collection

In a lot of processes in financial services, whether it is in retail banking, asset management or corporate banking, you need to collect documents from your customers for compliance reasons. Just think about: proof of identity, proof of income, source of funds, invoices, utility bills . If these documents need to be collected via a typical process involving email or paper mail, this can become very tedious and costly processes. And in a lot of customer lifecycles, this is not a one time process, think about invoicing for mortgage payments or a source of funds document in assett management.

Typical examples are:

  • Mortgage processes
  • Lending processes
  • Customer Onboarding