Are you facing these information management challenges?
Your organization struggles to keep track of its cases:
- Which team member is working on which case?
- What stage is each case at?
- Are you waiting for feedback from the customer?
- Is your critical path being consistently followed?
Your business needs a solution to cope with the impact of changes in the market, the environment and your internal processes:
- Do you have enough manpower to deal with a spike in claims after winning a big new deal?
- How would automating an element of your process affect workload and staffing?
- Are your response times fast enough to retain your customers?
Your productivity and efficiency are suffering because your processes aren’t streamlined:
- Do your staff members spend too much time locating the right information before they can make a decision?
- Do your managers struggle to find which staff member is dealing with a case?
- Is raising and managing cases a tedious process that requires too many steps?
- Is your case management too vulnerable to human error?
An intelligent case management solution

Docbyte makes your life easier by intelligently combining business process management and information management solutions. It allows you to seamlessly integrate your case management workflows with external systems, including ERP, CRM, and data stores, so that essential case information is always at your fingertips.
Thanks to our tailor-made case management software with pre built building blocks, your timesaving solution can be up and running within weeks. Intuitive and easy to use, Docbyte can be easily customized to your organization’s needs. Its user-friendly interface makes case management a breeze for your staff and gives them easy access to the information they need when they need it.
Business benefits of a case management solution
- Docbyte’s cutting-edge Robotic Process-Automation technology streamlines case management and frees up your staff’s time.
- Your business benefits from more meaningful and organized information that will help you to plan for the future, become more efficient, and grow your customer base.
- Your staff can find the information they need, when they need it, and they instantly know who is responsible for necessary decisions at every stage of the process.
- Support staff can communicate more effectively and process more cases per hour.
- Fewer cases need to be escalated due to easier access to necessary information.
- Faster lead times result in more satisfied internal and external customers and support business growth.
Testimonials
Looking for some use cases?
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