Generate quotations and marketing collaterals
Insurers generate a wide variety of communications to interact with their customers. It encompasses policies, proposals, forms, notices, endorsements & renewals, claims, annual & portfolio statements, bills etc. However, when it comes to transforming these communications digitally, legacy systems pose significant barriers, leading to inconsistencies in communications.
Key Business Challenges
The new-age customers expect personalized experience at every possible touch point spanning across multiple channels such as print, mobile, web, and email for policy documents, renewal notices and self-service portals. Thus, insurance companies must have a strong customer communication platform that can take care of all the outbound communications with the capability to deliver personalized and targeted communications to the customers.
How CCM Helps Across The Insurance Lifecycle Stages
“Even without comparison to other parties. We resolutely chose Docbyte because we trusted their expertise to fulfil this project quickly and accurately, based on their experience and references.”
“The feedback we received from the pilot project users is overall very positive. The benefits that came across most frequently were: ease of use, gain of time, productivity increase, more focus on the core job and less frustration.”
“We were looking for a system that should really be intuitive. A non-trained co-worker should be able to sit at a desk and use it straight away, because then we know that we have a user-friendly system that will really help to improve our services towards our stakeholders”
“Working digital is more secure: digital files are on various servers, while paper files were at risk from fire, water damage… However, the most important advantage of all was the time-saving.”
“Choosing Docbyte’s Electronic Patient Archive in combination with their Application Retirement solution was, for AZ Alma, a deliberate and future-oriented strategic decision.”
“The solution for our invoice management system not only generates substantial savings, it also allows our staff to concentrate on their core duties. A clear win-win.”