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In today’s business environment, digital is everywhere; digital communication through email or (enterprise) social networks is increasing, financial solutions are more and more digitized, medical patient files are digitized and accessible to all the professionals and the patients … This results in an increasing amount of digital information and documents that need to be managed.… Continue reading Start your digital archiving strategy here [Whitepaper]
The fight for a new customer has never been more difficult or costly. Research reveals a global increase in overall customer willingness to change banks or insurance companies. This is particularly true for the Millennial segment, who have only known a digital world. They understand how easy it is to switch loyalties and don’t see… Continue reading 9 steps to successful Digital Customer Onboarding [Whitepaper]
Consumers love e-commerce. Its exponential growth is proof that the ease-of-use and flexibility it provides are appreciated by the majority of us. E-commerce vendors in the retail world have been fine-tuning their customer experience in such a way that buying online becomes natural and fast. But what about other businesses (such as banking and insurance)… Continue reading Digital customer onboarding, are we there yet?
On the information management market, there are solutions that extract documents from an ECM, EIM or ERP system and store them in archiving databases. To fulfill the goal of value preservation, all archiving solutions need to document the lifecycle of the document and collect contextual information. What most of these solutions lack, is the creation… Continue reading Why you need an AIP to have an OAIS compliant archive
1. What is considered Personally Identifiable Information PII, as it is abbreviated, is any information that can be used to identify and locate a single person. This includes data which can be combined to identify an individual but can’t be used as such when it’s not combined. For example, a last name and a street… Continue reading GDPR: 10 things you need to know
The role of digital technology is changing rapidly. In the past, it was only a driver of marginal efficiency. Today, it is a facilitator for innovation and disruption. Digitalization causes far-reaching transformations from your mailroom and customer onboarding to various other aspects of business, enabling new opportunities for value creation and at the same time… Continue reading 5 ways digital transformation impacts the industry
The long-term challenge for businesses today is to remain relevant to digital customers. Therefore, digital technology must be at the core of what companies are doing. Companies that have successfully implemented a digital transformation, prove to be more competitive, agile and innovative. Becoming a digital enterprise requires a new way of looking at all your… Continue reading Is your business a digital enterprise?
Application retirement concerns the separation of applications and the information stored in them. Indeed, this information has to be available longer than the application itself. Storing this important information in an archive offers the opportunity to phase out old applications while preserving vital data and, at the same time, to realize major savings. Application retirement… Continue reading Application Retirement: where is your information? [Whitepaper]
Since a dozen of years, personal data regulation is one of the focus points of the European legal authorities. The first directive from 1995 did not give the appropriate answer for the growing concern of EU citizens. The transposition of the directive into national law was a complicated procedure which lead to divergences in transpositions… Continue reading Don’t look at eIDAS and GDPR as a threat, but as an opportunity!
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