Information management solutions for Banking and Finance organizations
The Banking and Finance Sector is in an evolving environment that is faced with many challenges due to increasing regulations and economic uncertainty. In this competitive market they feel the pressure to enhance their competitive positioning by exceeding the high customer expectations and continuously improving their response times.
Organizations in corporate banking, retail banking, capitals markets etc. typically work with a lot of paper documents, forms, contracts, quotes, mails and files. Their processes are often paper based and are kept in old applications. Over a period of several years it can become cumbersome to keep an overview and a lot of errors are made due to manual handling.
We have built practical FinTech solutions for the digital management of all available information in Banking and Finance organizations. Our practical experience and understanding of the Finance Sector makes it possible to combine some of these FinTech solutions into easy to implement document management products and services. Next to that, Financial Services can also benefit from our experience as a RegTech company where we focus on digitizing the manual reporting and compliance processes.
Crelan
Buy Way
Santander Consumer Finance
BNP Paribas Fortis
Banque Transatlantique
Docbyte can help you with
Link to: Digital Onboarding
Digital onboarding
Fast and frictionless onboarding with the latest innovations. We automate your onboarding processes so you can open accounts in minutes. From first contact to signed contract, our solution makes the process shorter, easier, and faster.
Link to: Digital Mailroom
Digital mailroom
Manage all inbound information without effort. We automate your customer interaction processes no matter the type of content or channel. Real-time processing lets you handle requests or claims instantly, resulting in happy customers.
Link to: Digital Archiving
ID capture and screening
Banks and financial organizations are facing several challenges today for KYC/AML compliance and customer (re-)screening.
An ID capture solution helps them to improve the identification process of their customers by making it short, easy and fast.
Link to: Digital Archiving
Digital archiving
Our solution makes sure you keep all necessary business information accessible at all times. Compliant and future-proof, we cure all your archiving headaches, both short- and long-term, thanks to automated file format conversion, comprehensive audit trails, and more.
Link to: Customer Communication Management
Customer communication management
Managing your outbound communications has never been easier. You interact with customers through a variety of channels for a multitude of reasons. Our customer communication management solution digitizes all touchpoints and centralizes them on one platform.
Link to: Case Management
Case management
Our case management solution uses RPA technology, among other things, to help you get a grip on your information challenges and keep track of your cases. Don’t get bogged down by repetitive administration and let our intelligent solution free up time for what matters.
Link to: Anonymization
Anonymization
With our automated anonymization tool, sensitive customer data is not being used and processed unlawfully. Advanced machine learning can blur or black out information in images, such as faces and text.
