Entries by Frederik Rosseel

9 steps to successful Digital Customer Onboarding [Whitepaper]

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Reading Time: 1 minute The fight for a new customer has never been more difficult or costly. Research reveals a global increase in overall customer willingness to change banks or insurance companies. This is particularly true for the Millennial segment, who have only known a digital world. They understand how easy it is to switch loyalties and don’t see […]

Digital customer onboarding, are we there yet?

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Reading Time: 3 minutes Consumers love e-commerce. Its exponential growth is proof that the ease-of-use and flexibility it provides are appreciated by the majority of us. E-commerce vendors in the retail world have been fine-tuning their customer experience in such a way that buying online becomes natural and fast. But what about other businesses (such as banking and insurance) […]

Why your organization should have a Digital Mailroom [Whitepaper]

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Reading Time: 1 minute Digital transformation is the buzz-word and organizations taking their customers seriously, as they should, are very aware of the necessity to ‘transform’. But this process has to begin by successfully taking the first hurdle. And that is the mailroom. Moving to a digital mailroom can improve your operational excellence thus increasing your company’s and your […]

5 ways digital transformation impacts the industry

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Reading Time: 3 minutes The role of digital technology is rapidly changing. In the past it was only a driver of marginal efficiency, today it is a facilitator for innovation and disruption. Digitalization causes far-reaching transformations across various aspects of business, enabling new opportunities for value creation and at the same time forming important risks. Companies across all industries […]

Is your business a digital enterprise?

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Reading Time: 3 minutes The long-term challenge for businesses today is to remain relevant to digital customers. Therefore, digital technology must be at the core of what companies are doing. Companies that have successfully implemented a digital transformation, prove to be more competitive, agile and innovative. Becoming a digital enterprise requires a new way of looking at all your […]

Application Retirement: where is your information and how do you find it? [Whitepaper]

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Reading Time: 1 minute Application retirement concerns the separation of applications and the information stored in them. Indeed, this information has to be available longer than the application itself. Storing this important information in an archive offers the opportunity to phase out old applications while preserving vital data and, at the same time, to realize major savings. Application retirement is […]

Why companies must embrace digital transformation right now

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Reading Time: 3 minutes The digital revolution is unstoppable. For companies, it gives rise to new challenges and opportunities. To respond to the increasingly demanding expectations of customers, partners and employees, companies should embrace digital transformation. The digital revolution is happening right now. Online shopping, e-banking, electronic payments are all established concepts. Camera’s, phones, televisions, … what once was […]

Dockerizing Documentum

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Reading Time: 3 minutes Words like containerization and Docker can no longer be avoided in the world of IT. What does it really mean for your enterprise and how will it change your Documentum environments? Before diving into Documentum, let’s start off with a small overview on the meaning of containerization. Containerization The concept of containers originates from the […]

Convert everything to PDF/A? Including PDF files?

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Reading Time: 5 minutes In recent years, as the need for Long Term Archiving and Long Term Preservation of “Digital Born” information has increased, so has the call for a universal archiving format been increasing. The idea behind this is to have a file format that allows you to permanently store and read information without any loss of information. […]

How to add an index rendition to your documents in Documentum?

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Reading Time: 4 minutes When speaking of document transformation, people mostly think about converting a document from one type to another, while preserving all the data from the source document. However, this is not always required. DocShifter thinks one step beyond basic transformation and answers specific needs you might encounter. In this post I will explain how DocShifter can […]

Why Insurance Companies should go digital and best start with their mailroom

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Reading Time: 4 minutes For a time now sectors as diverse as entertainment, travel and retail have been seeing the disruption a new digital player with knowledge of new technologies can cause.  The product designs are generally newer and better. Traditional companies are already feeling the impact but so far most insurance companies have not.  The latter have usually […]